FACTORY-DIRECT AFTER SALES

Our key difference - and why customers choose Cibes

AFTER SALES IS OUR SPECIALTY

All our customers agree – the main reason to choose a Cibes lift is not our cutting-edge products or our expert sales team – it is the quality of our After Sales Service.

As soon as you book your lift with us, you will be entrusted to our Customer Care team with your appointed representative. They will ensure that:

Before Installation

Liaising with your construction team to prepare site & delivery
Checking that site is correctly prepared and ready for installation

After Installation

Checking that installation is in line with our strict quality standards
Delivering handover and product training on how to use your lift

…And for the decades to come

Tracking and arranging timely maintenances
Coordinating repairs, spare parts & fixes (if needed)
Handling any customer requests / upgrades and more!

THE FACTORY DIRECT AFTER-SALES PROMISE

Cibes Lift Philippines Inc. knows that the secret to its phenomenal success has been its best-in-class after-sales service. Over 35% of our business comes from referrals. This is because Cibes has focused on a factory-direct strategy for its technical team as well: